Shipping policy
1. Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Destination | Estimated Delivery Time | Cost |
|---|---|---|
| Within Oman | 1–3 business days | [OMR 2 or Free] |
| GCC Countries | 5–7 business days | [OMR 10] |
| International | 7–14 business days | Based on location |
Delivery delays can occasionally occur due to external factors such as customs clearance or weather conditions.
3. Shipment Confirmation & Tracking
You will receive a shipment confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes
Avocado Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (e.g., tariffs, taxes, customs).
5. Damaged or Lost Packages
We are not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Save all packaging materials and damaged goods before filing.
6. Shipping Restrictions
We currently do not ship to P.O. boxes or military addresses. Certain products may have country-specific restrictions.
7. Contact Us
If you have any questions about your shipment, please contact our support team at:
📧 avocadostoreoman@gmail.com
📞 +968 96019060